🔒 mbx96 — Your data is protected with SSL encryption 🛡️ Privacy — Your Data Is Never Sold to Third Parties 📱 mbx96 App — Free download on Android & iOS ⚡ 24/7 Support — Support available in Bengali ✅ KYC verification — Fast and secure identity verification 🎁 New member bonus — Up to 100% on First Deposit 🔒 mbx96 — Your data is protected with SSL encryption 🛡️ Privacy — Your Data Is Never Sold to Third Parties 📱 mbx96 App — Free download on Android & iOS ⚡ 24/7 Support — Support available in Bengali ✅ KYC verification — Fast and secure identity verification 🎁 New member bonus — Up to 100% on First Deposit
Data protection — full guide in Bengali

Mbx96 Privacy Policy — Your data Safe With Us

When you register or use mbx96, certain information is collected. This page clearly explains what data is collected, where it is stored, and who can access it.

Last updated: January 2026 SSL Secured
10 Categories
Full Privacy Policy on One Page

Key Guarantees of Our Privacy Policy

Mbx96's Commitment to Protecting Your Data

Your data is never sold

Under no circumstances does mbx96 sell your personal information, mobile number, or transaction history to third parties. This has been our policy since day one and has never changed.

Encrypted Storage

Your password is never stored in plain text — only an encrypted hash is kept. Personal data is secured with AES-256 encryption. Not even mbx96 staff can view your password.

Limited Access Policy

Your information is accessible only to designated team members who need it to do their jobs. No one is permitted to view your account details without a valid reason, and every access is logged.

You're in Control

You have the right to access, correct, or request deletion of your personal data. Contact mbx96 Support and the matter will be addressed within 48 hours.

Secure Server Infrastructure

Mbx96 servers are protected by Cloudflare and operate on AWS cloud infrastructure. Regular security audits and penetration testing are conducted. Data backups are taken on a daily basis.

No unsolicited contact

If you no longer wish to receive marketing messages, simply notify support and they will be stopped. We do not send unsolicited messages of any kind — only essential security alerts and transaction notifications.

1 Introduction & scope

This Privacy Policy governs how mbx96 collects and uses information across its platform and among all its members. By registering on mbx96 or using the website, you are considered to have agreed to this policy.

Mbx96 has always believed that your personal data belongs to you. We only collect information that is strictly necessary to provide our services — collecting unnecessary data goes against our principles. This policy is written in plain language so every member can clearly understand exactly what happens with their information.

This policy applies to: Applicable to the mbx96 website, Android and iOS apps, live chat and email support, and all other mbx96 services.

If you are under 18, you are not permitted to use mbx96, and we do not knowingly collect any information from minors. If we become aware of any such violation, the account in question will be closed immediately.

2 What Information mbx96 Collects

The data mbx96 collects can be grouped into three categories. Each is explained in detail below:

Identity information
Name, mobile number, email (optional), date of birth, national ID number (during KYC).
Financial Transaction Information
Deposit and withdrawal amounts, dates, mobile banking numbers (bKash/Nagad), and transaction IDs.
Betting & Gaming Activity
Betting history, amounts, outcomes, game types, and session duration.
Device & Technical Information
Device type, operating system, IP address, browser information, and app version.
Location data
Approximate location (IP-based) — to prevent access from restricted regions.
Support Contact
Records of live chat and email conversations — used to improve service quality.

Mbx96 never collects your fingerprints, facial recognition data, or full bank account details. Only what is necessary to deliver our services is ever collected.

3 How data is collected

Mbx96 collects data through several methods. Each method is described in detail below:

  • Provided Directly by You: Information you provide directly through the registration form, KYC verification, support contacts, and payment processes.
  • Automatically Collected: Device information, IP address, and cookies collected automatically while you use the website or app.
  • Payment providers: Transaction confirmation details from bKash or Nagad — not your full mobile number, only the transaction ID and amount.
  • KYC process: Photos of your ID and selfies that you upload directly through support or the app.
Warning: mbx96 will never ask for your password, OTP, or full national ID number over the phone or by SMS. If anyone contacts you requesting this information, it is fraudulent — report it to our support team immediately.

Information from third-party sources: If someone refers you to mbx96, only their referral code and your registration details are processed together. The referring person cannot view your personal information.

4 Why your information is used

Mbx96 uses the information it collects for specific purposes only. Each purpose is clearly outlined below:

  • Service Delivery: Managing your account, accepting and processing bets, completing payments, and issuing bonuses.
  • Identity verification: Completing KYC verification to prevent fraud and multiple account registrations.
  • Security Guaranteed: Detecting suspicious logins, unusual transactions, or account abuse.
  • Support services: Providing fast and accurate assistance based on your support history.
  • Legal compliance: Retaining specific data to comply with international gaming license requirements.
  • Service Improvement: Analyzing user experience to improve the platform — all analysis is conducted on aggregated data, never at an individual level.
  • Contact: Sending important account updates, security alerts, and (with your consent) promotional messages.

Mbx96 never shares your data with marketing researchers, data brokers, or advertisers. No exceptions.

5 Who Your Information Is Shared With

Mbx96 does not sell your data to third parties. However, limited data sharing is necessary in certain specific circumstances. These are outlined transparently below:

  • Payment processors: Transaction IDs and amounts are shared with bKash and Nagad solely to confirm transactions. They do not receive your full account details.
  • Game Providers: Game providers such as Evolution Gaming and Pragmatic Play can only access game session data — not your personal information.
  • Legal authorities: We may be legally required to disclose specific information in response to a court order or a legitimate request from a licensing authority. Where possible, we will notify you in advance.
  • Security Auditor: Third-party security auditors test our systems — they do not have access to any personally identifiable information.
Our Commitment: Outside of the list above, mbx96 does not share your data anywhere else. No advertiser, marketing agency, or data broker receives your information from us.

In the event of a future change in ownership or merger with another company, you will be notified in advance of any data transfer and given the option to close your account if you wish.

6 Technical data security measures

Mbx96 uses industry-standard technology to protect your data. The following security layers are active at all times:

SSL/TLS encryption
Active
AES-256 data encryption
Active
Two-factor authentication (2FA)
Optional
Cloudflare DDoS protection
Active
Regular Penetration Testing
Every quarter
Access Log Monitoring
Active 24/7
Daily data backups
Daily

Even with all these protections in place, no system is 100% impenetrable. In the event of a data breach, mbx96 will notify affected members within 72 hours and take immediate steps to minimize any harm.

For your own security: use a strong password, do not reuse it on other sites, and never enter your mbx96 login credentials on any unfamiliar website.

7 Cookies & Browser Tracking

Mbx96 uses cookies on its website. Cookies are small data files stored in your browser that help remember your session and preferences.

Types of cookies mbx96 uses:

  • Essential Cookies: Maintaining login sessions and security tokens — the platform cannot function without these.
  • Functional Cookies: Remembering your language preference, recently played games, and betting preferences.
  • Analytics Cookies: To understand how many users are viewing a given page — all data is aggregated, never personal.

Mbx96 does not use any third-party advertising cookies. You can disable cookies in your browser settings, though some features may not function properly if you do.

The mbx96 app uses native app session management instead of cookies. Uninstalling the app clears all session data.

8 Your data rights

As an mbx96 member, you have a number of rights over your own personal data. Simply contact Support to exercise any of them.

👁️
Right to Access Your Data

You can request to see what information mbx96 holds about you.

✏️
Right to Correction

You can request corrections to any inaccurate information — such as your name or email address.

🗑️
Right to Deletion

After closing your account, you may request that specific data be deleted.

🚫
Right to restrict processing

You may request that your data no longer be used for specific purposes.

📦
Data portability

You can request an export of your betting history and account data as a single file.

📵
Right to opt out of marketing

You can opt out of promotional messages at any time.

To exercise these rights, email support@mbx96.click or reach out via live chat. We typically respond within 48 hours. In certain circumstances — such as legal obligations or ongoing investigations — it may not be possible to delete all data. If that applies, we will explain why.

9 How Long Your Information Is Retained

Mbx96 does not retain your data longer than necessary. The retention periods for each type of data are outlined below:

  • Account Information: For the full duration your account is active. 5 years after account closure (as required by law).
  • Financial Transaction Records: 7 years — in compliance with international financial regulations.
  • Betting history: 2 years after account closure.
  • Support Conversations: 3 years — used for service improvement and dispute resolution.
  • KYC Documents: 5 years after account closure.
  • Device & IP Logs: 1 year — retained for security monitoring purposes.
Please Note: Deletion requests for data retained for legal reasons cannot always be fulfilled. However, such data is kept strictly for legal compliance purposes — it is never used for marketing or any other purpose.
10 Changes to the Privacy Policy

Mbx96 may update this Privacy Policy when necessary. You will be notified of any significant changes via your registered mobile number or an in-app notification.

Continued use of the platform after any changes have been made will be taken as acceptance of the updated policy. If you object to the changes, you may request to close your account.

The date of the most recent update will always be shown at the top of this page. If you'd like to view a previous version, contact support and request it.

Contact: If you have any questions or concerns about this Privacy Policy, email support@mbx96.click or speak with us directly via live chat.

Mbx96's Data Protection Commitment

Large companies often bury hard-to-understand clauses deep within their privacy policies. mbx96 does not do that. Our data practices are straightforward and serve a single purpose — to provide you with a better experience.

If you receive promotional SMS messages you did not sign up for, let our support team know and they will be stopped within 24 hours. If you'd like to view your betting history for any reason, simply request it and we'll send it to you. If you wish to close your account, the data deletion process will be initiated.

At mbx96, your data belongs to you — and we mean that sincerely, not just as a line in a policy document.

Contact Us

For any privacy-related questions

Live Chat

Start a live chat directly on the website or app. Response time is within 2 minutes.

Email

For detailed enquiries, write to support@mbx96.click. Responses are sent within 24 hours.

Service hours

Live chat support available 24 hours a day, 7 days a week. Support is available in Bangla.

Data breach reporting

If you notice any suspicious activity or suspect a data breach, contact support immediately.

What Members Want to Know

Answers to General Technical and Support Questions

There are a few common reasons why the app may not open or may prompt you to update — and in most cases the fix is straightforward. Start here: fully close the app (including from the background), restart your phone, then try opening it again. If you see an update prompt: new versions of the mbx96 app typically include security improvements or new features. Some features may not work correctly if you skip the update. Android users can download the latest APK from the mbx96 official website or the /download page. iOS users should update via the App Store. If you're having trouble installing the app: on Android, check that "Install from unknown sources" is enabled (Settings > Security); on iOS, disable your VPN before downloading. If the problem persists: uninstall the app, clear your phone's cache, then do a fresh install. If that still doesn't resolve it, contact us via live chat with your phone model and Android/iOS version — the support team will assist you promptly.

There are multiple ways to reach mbx96 — and yes, support is available at 1 AM or 4 AM if you need it. Live Chat: Click the chat icon at the bottom right of the website or in the app. It's the fastest option — you'll typically get a response in Bangla within 1–3 minutes, available 24 hours a day, 7 days a week. Email: Write to support@mbx96.click and expect a reply within 4–6 hours on business days, or 12–24 hours on holidays. Email is the better option when you need to describe a detailed issue or send documents. For Urgent Issues: If you suspect unauthorized access to your account or an unrecognized transaction, contact live chat immediately and mention "urgent" — these cases are prioritized around the clock. Support Language: You can communicate in Bangla — there's no need to write in English. All support representatives are native Bangla speakers.
Get started safely

Your Privacy Is Protected — Join mbx96 with Complete Peace of Mind

We hope this policy makes one thing clear — your data is safe at mbx96. Go ahead and register with confidence, and enjoy the best betting experience in Bangladesh.

Your Data Is Never Sold SSL encrypted 24/7 Bangla Support
বাংলা